FAQs

Frequently Asked Questions

Can I order by phone?

Yes, you can visit our website  https://clothfds.com for more information.

How do I return an item?

If you are not satisfied with your purchase, you may request a return within 30 days after receiving your package.

Please contact us at support@clothfds.com for the return.

Once getting the return address and instructions, please pack your items carefully and send your return package using a traceable carrier.

Send your return tracking number or a picture of return receipt to our customer service team.

We will process the return or exchange as soon as we receive your package.

How will I know that my order is placed successfully?

Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.

How quickly will my order ship out?

Our processing time is usually 3-5 business days from the time you place your order. Please allow 7-15 business days within the US (USPS will take care the rest).

How can I track my shipment?

Once we have shipped out your order you will receive a shipment confirmation email including a USPS tracking number. Click the tracking number to link to the order's shipment status. USPS can take a few hours from the point of scanning in the package for it to update online.